Agile Business Analyst - BBC News

Job Introduction

Now is a great time to join the BBC News & Weather digital teams. Over the last four years, we have doubled the reach of the News site and apps in both the UK and globally. On an average week, 60% of visitors to BBC online come to News & Weather in the UK, rising to 75% internationally; when big stories hit, we regularly now exceed 100m weekly users. While we’re a big product, we’re still one-size-fits-all, and over the next two years we must make the leap to a modern, personalised digital service that works for all. We’re doubling the size of the product and engineering teams by hiring over 100 new roles to support our ambition of creating a truly universal personal news service.

We will deliver a mix of universal top stories and curated content tailored to different audience needs, with users experiencing a rich combination of news, live and in-depth journalism in text, photos, graphics, video and audio. We know trust is key, and our teams will focus on experiences with trust and transparency at their heart. We will continue to be leaders in Live coverage online, and build a modern BBC News experience that is important, relevant and useful for everyone, every time they use it.

What is the role?

Business Analysts in BBC News support and enable continuous delivery through collaboration, strong communication and a structured approach to simplifying problems.

You will collaborate with teams across News and the wider BBC, building effective working relationships and facilitating discovery to capture business and technical requirements, and help drive product decision-making.

You will connect technical delivery and business teams, ensuring the right things are built in the right way at the right time.  

How will I be successful?

  • Be a part of improving our great culture by demonstrating the right behaviours and attitudes.
  • Be proactive and take opportunities to increase your knowledge and experience.
  • Be a great team player and help us achieve great things together.

Role Responsibility

Working in a News product web team, you will:

  • Translate the product vision and objectives into discovery and development tasks, and fine tune requirements with developers, designers, UX, testers and our editorial team so they’re clear, accurate, actionable and measurable.
  • Define, organise and prioritise user stories and acceptance criteria, closely tracking any issues as they arise.
  • Engage with business teams and elicit requirements using the most appropriate method, running workshops, hosting interviews or observing existing workflows where necessary.
  • You will play a key role in helping the team deliver value quickly, mitigate risk and hit quarterly objectives by identifying priorities and planning & managing workload.
  • You will work with technical and non-technical teams across News and the wider Digital Products Group, facilitating idea generation, sharing knowledge and building strong working relationships around a shared set of objectives.

The Ideal Candidate

  • Experience of agile BA techniques, defining user stories, writing acceptance criteria, analysing audience and system data, and running requirements workshops.
  • You have experience of working in a digital product team with thorough knowledge of technical product management and development methodologies, underpinned by strong software design principles.
  • Collaborative attitude and experience of helping multi-disciplinary teams to deliver user-focused digital products and services, using Agile methodology.
  • Comfortable working with both technical and non-technical stakeholders to gather product requirements, and running discovery sessions with a range of teams and stakeholders.
  • A structured and thorough approach, and the ability to simplify complex problems, processes or projects into component parts and be able to explore them systematically.
  • Experience of working with data to gather, analyse and report on product performance and inform decision making.
  • A self-starter with strong planning and organisational skills, able to juggle multiple priorities and take the appropriate course of action.

Package Description

Band: D
Contract type: Permanent
Location: London (Flexible working options available)

We’re happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage.

  • Excellent career progression – the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.
  • Unrivalled training and development opportunities – our in-house Academy hosts a wide range of internal and external courses and certification.
  • Benefits- We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more.

About the Company

We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours in the document attached below.

Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people to be part of the BBC – whether that’s to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. 

We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.

To find out more about Diversity and Inclusion at the BBC, please click here


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