BBC Studioworks - Production Support Coordinator

Please Note: The application deadline for this job has now passed.

Job Introduction

Would you like to be part of a team that brings to life some of the UK’s most loved shows?

  • Are you a fan of Strictly? Maybe Graham Norton is a favourite? Or are you an EastEnders addict?
  • Do you want to be part of a business and industry that’s growing?
  • Do you want to work and learn from some of the most talented people in the industry?
  • Do you want to work for a business committed to supporting you and your career development.
  • Is flexibility important to you?
  • Do you want to be part of a business where environmental sustainability is a focus point?
  • Do you want to work for a business where everyone is welcome?

If you’re saying yes, you’re in the right place.

At BBC Studioworks we offer our clients world-class studios and post production spaces, equip them with the right technology and engage the most dedicated and talented people in the industry to help them bring their ideas to life.

We work with ITV, SKY, BBC, Channel 4 and many others. We have sites at Elstree and Television Centre in White City and we’re looking to grow.

We want someone who has an appetite to learn, is interested in how things can be done differently and wants to contribute beyond their role to help us grow our business and the industry.

Role Responsibility

Reporting to the Production Liaison Manager, the Production Support Coordinator will be the first point of contact for visitors and queries to the Studioworks Stage Door Office at Elstree Studios. Working across a range of ‘meet and greet’, front of house, administrative and Production Support activities, the successful candidate will play an important role in developing rapport with our productions,  suppliers,  staff and contractors and is key to ensuring visitors leave with a positive experience of BBC Studioworks.

The core  hours of work will be 7am – 3pm Monday to Friday. However, the role requires flexibility to work additional hours, evenings and weekends specific to shows and at our different sites.

Responsibilities will include managing productions, visitors, suppliers and contractors on arrival to site, ensuring they have the appropriate ID access, dealing with any queries they may have and directing them to where they need to be. You’ll advise productions on guest arrivals, taxi drop-offs/pickups, deliveries and mail,  liaising with front of site security and the mail room.

Working closely with Production support as well as the onsite Facilities and Client Liaison teams,  you’ll assist the Production Liaison Coordinators with day-to-day coordination of Production requirements. You’ll maintain the Access Control system database, programming ID Passes and room keys ensuring relevant access restrictions and expiry dates are applied and will proactively assess and evaluate our front of house production support systems and procedures, recommending any  improvements and efficiencies that can be made.

The Ideal Candidate

You should have proven experience working in a similar role within a complex 24 hour facility and customer driven environment. You’ll have excellent communication skills to deal confidently and discreetly with people at all levels and a knowledge and understanding of the production process.

Good IT skills and a knowledge of Microsoft including Excel, Word and Powerpoint are essential. Experience of working with ID Cards and Access Control systems would be an advantage.

Package Description

Band: B
Contract type: Continuing
Location: Elstree Studios

We’re happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage.

  • Excellent career progression – the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.
  • Unrivalled training and development opportunities – our in-house Academy hosts a wide range of internal and external courses and certification.
  • Benefits- We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more.

The situation regarding the coronavirus outbreak is developing quickly and the BBC is keen to continue to ensure the safety and wellbeing of people across the BBC, while continuing to protect our services. To reduce the risk access to BBC buildings is limited to those essential to our broadcast output. From Wednesday 18th March until further notice all assessments and interviews will be conducted remotely. For more information go to

Mae’r sefyllfa gyda’r coronafeirws yn datblygu’n gyflym, ac mae’r BBC yn awyddus i barhau i sicrhau diogelwch a lles pobl ar draws y BBC, gan barhau i warchod ein gwasanaethau hefyd. I leihau’r risg, dim ond y bobl sy’n hanfodol i’n hallbwn darlledu fydd yn cael mynediad i adeiladau’r BBC. O ddydd Mercher 18fed Mawrth ymlaen, bydd pob asesiad a chyfweliad yn cael ei gynnal o bell, nes rhoddir gwybod yn wahanol. I gael mwy o wybodaeth, ewch i

About the Company

We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours in the document attached below.

Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people to be part of the BBC – whether that’s to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. 

We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.

To find out more about Diversity and Inclusion at the BBC, please click here

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