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Business Analyst

Please Note: The application deadline for this job has now passed.

Job Introduction

BBC Design & Engineering Production Management Applications is responsible for the strategy and delivery of a wide range of Production Management projects to Production colleagues within the BBC in BBC Studios, BBC Content Division (television), BBC Sport, and BBC Children’s, including:

  • Initial feasibility, solution design, and business justification;
  • Advising on the implementation of strategy and identification of technical options within Production areas;
  • Delivery and rollout of hardware and software systems, and associated business change in Production areas.


We work closely with a variety of stakeholders and suppliers – both internal and external - to ensure that the BBC’s investment benefits are realised through the delivery of a variety of projects and programmes.

Our projects cover a wide range of activities in the area of Production Management from workflow and databases, to process design and business change; implementing production tools such as the EastEnders History Database, Scriptwriter, Resource Management applications, Event Scheduling applications, BBC Pitch and local Production Databases.

Various project methodologies are used but predominately waterfall projects that have an end-to-end project lifecycle.

Role Responsibility

The role is a Business Analyst (BA) with a focus on the project areas of definition, shaping and implementation. The size and scope of projects will vary over time. This role is one of a team of business analysts who are allocated to projects on a weekly or monthly basis, as required.

The successful applicant should be able to gather and articulate requirements and put use cases and process maps to facilitate decisions that are in the BBC’s best interest. They should ideally also be able to manage and deliver small projects successfully.

The successful applicant will be based in Salford, and be expected to travel and work both within London and to the BBC’s other centres (e.g. Glasgow) depending on the nature of projects being worked on.

The following areas are likely to be covered over time:

  • Most BA work takes place during the initial phases of a project, in particular the definition and shaping phases. However the BA should ‘own’ the requirements throughout the project life cycle working with stakeholders and a PM to identify any changes to requirements and the implementation of a test plan.
  • Liaison with customers and stakeholders in various divisions

  • Identification, shaping & scoping of all appropriate analysis activities on a project, identifying technical options aligned to the BBC’s strategic ambition along with any detailed output documentation required. 

  • Contribute to preparation of business cases and investment proposals  
  • Planning and management of own activities and agreement of approach to analysis with the relevant Sponsor or Project Delivery Manager
  • Drive and challenge business units on their assumptions of how they will successfully execute their plans
  • Collaborate with developers and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs.
  • Pro-actively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artefacts as needed: Functional requirements (Business Requirements Document), Use Cases, GUI, Screen and Interface designs.
  • Pro-actively drive the definition of change, taking ownership / accountability for ensuring that end to end scope and impacts of change are understood by all affected parties.
  • Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
  • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying business needs.
  • Work independently with users to define concepts.
  • Develop requirements specifications according to standard templates, using natural language.
  • Serve as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow. Custodian of customer requirements and customer proxy on delivery team.
  • Management and delivery of small scale projects.
  • Help the Project/Delivery Manager to ensure project completion criteria are agreed and met with the affected business areas, document and escalate any quality trade-offs.
  • Work with training and change management teams to ensure effective handover of project deliverables to business users.

Are you the right candidate?

The successful applicant should demonstrate:

  • Experience of business analysis, business process analysis and data analysis
  • Experience of business change projects – and relationship management
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group including executives, managers, and subject matter experts
  • Successfully engage in multiple initiatives simultaneously
  • Strong decision-making ability and ability to identify practical trade off options
  • Can identify goals and objectives
  • Excellent organisational and planning ability including ability to deliver small scale projects
  • Proven negotiation and conflict management skills with the ability to resolve issues at all levels of management
  • Excellent inter-personal skills and experience of relationship management
  • Demonstrable skills in presenting information effectively
  • Able to produce high quality, effective and thorough documentation
  • Substantial experience gained in a technology environment (ideally gained in the media sector or broadcast environment)
  • Worked on the full project lifecycle of 3+ projects

Package Description

6 months FTC/attachment

Band D

Location: Salford

Other Perks:

  • Excellent career progression – the BBC offers great opportunities for ambitious individuals to seek new challenges and work on many different and varied products.
  • Unrivalled training and development opportunities – our in-house Academy hosts a wide range of internal and external courses and certification.
  • A vibrant digital community – we have a strong focus on continuous improvement and engineering excellence. We host regular talks from internal and external speakers, and provide generous opportunities to attend industry events and conferences.
  • A variety of technical challenges – we work across a wide range of platforms, languages and technologies; from the latest frameworks and open standards, to the newest devices and modern cloud platforms.
  • Benefits - We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 25 days holiday with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more.

About the BBC

Reinventing the BBC for the next Generation

We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours in the document attached below.

Diversity matters at the BBC. The BBC is committed to building a culturally diverse workforce and therefore strongly encourages applications from underrepresented groups.  We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.

We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexuality, social background, religion and/or belief.


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