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Business Analyst

Please Note: The application deadline for this job has now passed.

Job Introduction

Do you want to help #BuildTheBBC?

With 95% of the UK using the BBC every week, we’re the highest reaching media provider in the UK, driven by the strength of our Broadcast portfolio across TV and Radio. Beyond the UK we’re building one of the world’s biggest global media brands, reaching 426 million people a week worldwide across TV, Radio and online.

Using cutting-edge, cloud-based technologies and working within a DevOps culture, Media Services is the team responsible for publishing all of the BBC's online audio and video content, powering iPlayer, BBC Sounds, News and Sport. We handle live content, “catch-up”, and podcasts and support over 1000 different devices, including PCs, phones, tablets, games consoles, and smart TVs. The iPlayer and iPlayer Radio apps are installed on over 30 million phones and tablets, and we handle 40 million plays per day. Every day we ingest and publish over 1000 hours of catch-up content, and publish 3-4TB of new files.

Role Responsibility

You will join a highly agile, fast-moving and motivated multi-disciplinary team who take pride and responsibility for the components they design, build and deliver: 

  • This role will work on Package & Access products within the Media Services product cluster in Platform.
  • You’ll initially be working with a product team, alongside the Product Owner, to develop the BBC’s Distribution & Rights Product, which controls access and distribution to all online media produced by the BBC.  This product is directly involved in authorising every play request and controlling our media distribution at scale.
  • Another important project you'll be involved in is preparing our Live Media Packaging product to scale for record-breaking online audiences expected for the sporting events in 2020.
  • We’re looking for a candidate to help the team and the product achieve their goals together using an agile/scrum methodology.
  • This role will require working closely with the product manager and stakeholders around the BBC in order to ensure all the requirements of the various products across Media Services, Platform and beyond are captured.
  • Data is key to our decision-making, and part of the role will require analysing data to inform our decisions.
  • The Business Analyst role is responsible for gathering, documenting and communicating business requirements; you’ll help us build components that unlock the future of the BBC.  You'll work in close collaboration with the rest of the team to refine the requirements and help the team come up with the right solution.
  • You will work closely with the Dev team lead and product manager to ensure that all blockers or issues are being dealt with in a timely fashion. 

Are you the right candidate?

The ideal candidate will enjoy working very closely with product managers, engineers and a variety of stakeholders, understanding and shaping requirements, getting features dev-ready and facilitating their development. 

You will have a good understanding of the relevant technologies and practices (e.g. online media technologies and platforms), methodologies such as Agile / Scrum and software engineering processes and practices.

You will have strong data analysis skills, and the ability to specify what data to gather in order to guide the future direction of the team.

We are looking for someone that will constructively question things in a problem-solving space, a strong team player (facilitating collaboration/teamwork) and focus on what the user/customer needs.

We are looking for someone to join a team where we succeed and fail together, working in a no-blame culture where we see ‘failure’ as an opportunity to learn and improve

If you have some but not all of these skills, we’d still be interested in hearing from you. We are looking for people with the right attitude and we offer training to help grow your career.

We're looking for "people people", not necessarily technical skills.

Package Description

Band: D
Contract type: Permanent
Location: London

We’re happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage.

  • Excellent career progression – the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.
  • Unrivalled training and development opportunities – our in-house Academy hosts a wide range of internal and external courses and certification.
  • Benefits- We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days holiday with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more.

About the BBC

We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours in the document attached below.

Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people to be part of the BBC – whether that’s to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. 

We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.

To find out more about Diversity and Inclusion at the BBC, please click here


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