BBC Studios is a global creative powerhouse for the development, production and distribution of bold, British content. We produce over 2,500 hours of content per year, have offices in 22 markets globally, including seven production bases in the UK and production bases and partnerships in a further nine countries around the world. The business generates revenue of £1.4bn, returning around £200m profit to BBC Public Service each year. In the UK, BBC Studios enables audiences to enjoy their favourite BBC programmes and brands outside the licence fee-funded window on alternative platforms, through a range of partnerships, and in multiple formats, from products and magazines to events and experiences.
Due to progression within the Customer Engagement Team, we have an opportunity for a Content Planning Manager to join on a permanent basis. You will be supporting the Director of Customer Engagement to deliver best in class experience in accessing and engaging with our content for our customers and internal teams. The key focus of this role will be the oversight of our content pipeline; planning our marketing content output against the business priorities.
The Customer Engagement teams purpose is to connect our customers to our Bold, British Creative content in the most efficient and effective way. Part of the Brands & Marketing division, the team utilises a strong product and data focus. Partnering with the Technology to translate business requirements and drive constant improvements to our ways of working.
Establish and implement new ways of working with Sales, Marketing, Content Partnerships, and Production to map the promotion of content to our customer base. You will also act as a central point person, liaising with key stakeholders to identify the content pipeline priorities and communicate these to relevant teams.
You will be responsible for the content planning process, overseeing the content asset tracker; monitoring deadlines, and ensuring marketing assets deliver to business needs. Collaborating with internal teams including the marketing team to drive the creation of new and updated content for our customer-facing tools (images, copy & video).
Manage the end-to-end process from production to delivery on promotional assets and episodes. You will be responsible for uploading content for our digital events via our Content Management System (CMS) and overseeing the design and sign-off process.
Oversee asset governance process and act as the main point of contact for governance queries (i.e. stings), supported by Director of Customer Engagement.
Monitor & feedback on competitors' editorial positioning and communication activity.
Feed into our new Content Pipeline tool development and the annual and quarterly budgeting process.
The Ideal Candidate
At BBC Studios, we seek people who are passionate about who we are and what we do
You will need demonstrable experience in asset management and the ability to manage several projects simultaneously. Previous experience working with content development, delivery, and an understanding of the media sector and/or sales environment will be advantageous.
You will be a skilled communicator with excellent attention to detail, the ability to work at pace and enjoy collaborating effectively with different levels of stakeholders both internally and externally.
You will need the ability to take your own initiative to maintain project momentum and be dynamic and confident with excellent interpersonal and organisational skills.
*Interviews will be held on 6th and 7th January 2022
Contract type: Permanent
Location: TVC, London W12
Working pattern: Hybrid Working (Home and Office Based)
We are really proud to share that we are a Level 2 Disability Confident Employer and so if you require any reasonable adjustments in order to apply please do contact us on firstname.lastname@example.org with the job reference in the subject. We advertise all our roles on Evenbreak, the specialist job board for disabled candidates
- Flexible / agile working - opportunities across the business. We’re happy to discuss a formal flexible working pattern. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage.
- Excellent career progression – the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.
- Unrivalled training and development opportunities – our in-house Academy hosts a wide range of internal and external courses and certification.
- Benefits - We offer a competitive salary package, a flexible 35 hour working week for work-life balance and 26 days (plus an additional day which is a Corporation Day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more.
About the Company
The BBC is committed to building a culturally diverse workforce and therefore strongly encourages applications from under represented groups. We are committed to equality of opportunity and welcome applications from individuals, regardless of their background. We strive to be the best British content company in the world, attracting the best creative talents in the business, so that we can bring premium quality award-winning programmes, content and brands to the viewer no matter where they are.
The BBC Group has set out the first in a new series of bold steps to transform our programming and better represent the public we serve. We have the biggest financial investment to on-air inclusion in the industry, together with our existing commissioning budget, we are committed to throwing open our doors more widely than ever to diverse stories and diverse storytellers. Together with a diverse workforce we will accelerate the pace of change in increasing diversity and inclusion both on and off air
To find out more about Diversity and Inclusion at the BBC, please visit our website.