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Country Research Manager, BBC Media Action

Job Introduction

The role reports to the Regional Research Manager and is based in London. The Country Research Manager will be responsible for ensuring research is well designed technically across a portfolio of countries, and is appropriately resourced, implemented, reported and disseminated to a range of audiences. Reporting to a Regional Research Manager, the Country Research Manager will be responsible for managing the research programme in multiple countries. The Research Manager will work with their local counterparts to conduct research both to support media production teams’ requirements and to evaluate the impact of projects. As more BBC Media Action projects focus on using digital platforms to reach, engage and inform audiences, the Country Research Manager will specialize in conducting research which will help to understand digital audiences, advance organizational understanding and management of digital metrics and measurement of the impact of digital projects.

Role Responsibility

  • Undertake, and support others to design and undertake, quantitative and qualitative research and analysis which will help to understand audiences changing use of media in developing contexts, with a focus on understanding online and digital behaviours to support the development of media and communication products.
  • Design, develop and support the implementation of an improved system of data analytics, segmentation, and visualization using existing social media data and other digital data across projects and support and mentor in-country research teams to use such systems.
  • Conduct analysis of large and complex quantitative and numerical data sets and communicate insights of such datasets in a simple and intuitive format for all users, supporting interpretation and utilisation of the findings, working in partnership with in-country research teams to deliver such analysis
  • Participate in relevant mandatory training on Safeguarding and Respect at Work and implement these within all aspects of work.
  • Adhere to the BBC’s policies on diversity and to apply the principles of the policy when carrying out the role.

Are you the right candidate?

  • Strong quantitative research knowledge, skills, and experience.
  • Strong digital research experience including conducting research to understand digital media usage; analysing social media analytics alongside primary research; experience in social media analysis (such as social listening/sentiment/network analysis) and  reporting on/visualising social media metrics and working with others to interpret them;
  • Strong skills in quantitative/digital data mining, analysis, visualization and interpretation. Skills in some or all of the following are a great benefit: statistical modelling tools (e.g. SPSS, R, Python, STATA or any other “Big Data” or digital analysis tools)
  • Strong experience of supporting others in data analysis
  • Excellent skills in communicating complex data and insights to a range of stakeholders

Package Description

Band: D
Contract type: Permanent
Location: London, Ibex House

About the BBC

We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours in the document attached below.

Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people to be part of the BBC – whether that’s to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. 

We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.

To find out more about Diversity and Inclusion at the BBC, please click here

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