Country Research Manager (Digital), BBC Media Action

Please Note: The application deadline for this job has now passed.

Job Introduction

The Country Research Manager will be responsible for ensuring research is well designed technically across a portfolio of countries, and is appropriately resourced, implemented, reported and disseminated to a range of audiences. Reporting to a Regional Research Manager, the Country Research Manager will be responsible for managing the research programme in multiple countries. The Research Manager will work with their local counterparts to conduct research both to support media production teams’ requirements and to evaluate the impact of projects. As more BBC Media Action projects focus on using digital platforms to reach, engage and inform audiences, the Country Research Manager will specialize in conducting research which will help to understand digital audiences, advance organizational understanding and management of digital metrics and measurement of the impact of digital projects.

Role Responsibility

  • Undertake, and support others to design and undertake, research and analysis which will help to understand audiences changing use of digital and online media in developing contexts, to support the development of media and communication products.
  • Design, develop and support the implementation of an improved system of data analytics, segmentation, and visualization using existing social media data and other digital data across projects and support and mentor in-country research teams to use such systems.
  • Conduct analysis of large and complex quantitative and numerical data sets and communicate insights of such datasets in a simple and intuitive format for all users, supporting interpretation and utilisation of the findings, working in partnership with in-country research teams to deliver such analysis
  • Support the team to design and conduct innovative digital research to inform and understand the impact of digital output.

The Ideal Candidate

  • Strong quantitative research knowledge, skills, and experience.
  • Strong digital research experience including conducting research to understand digital media usage; analysing social media analytics alongside primary research; experience in social media analysis (such as social listening/sentiment/network analysis) and  reporting on/visualising social media metrics and working with others to interpret them;
  • Experience of working with digital analytics to inform content production and development Strong skills in quantitative/digital data mining, analysis, visualization and interpretation. Skills in some or all of the following are a great benefit: statistical modelling tools (e.g. SPSS, R, Python, STATA or any other “Big Data” or digital analysis tools, e.g. Tableau, SocialFlow, CrowdTangle, Brand Watch, Google Analytics)
  • Experience of working with AI, machine learning and chat bots
  • Strong experience of supporting others in data analysis
  • Excellent skills in communicating complex data and insights to a range of stakeholders

Package Description

Band: D
Contract type: Permanent
Location: London or in another country where BBC Media Action has an office ( and if the applicant has the existing right to work in any of these countries. The successful applicant will be employed and based in their home country, with salary set according to BBC Media Action’s pay scales in that country.

We’re happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage.

  • Excellent career progression – the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.
  • Unrivalled training and development opportunities – our in-house Academy hosts a wide range of internal and external courses and certification.
  • Benefits- We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more.

The situation regarding the coronavirus outbreak is developing quickly and the BBC is keen to continue to ensure the safety and wellbeing of people across the BBC, while continuing to protect our services. To reduce the risk access to BBC buildings is limited to those essential to our broadcast output. From Wednesday 18th March until further notice all assessments and interviews will be conducted remotely. For more information go to

Mae’r sefyllfa gyda’r coronafeirws yn datblygu’n gyflym, ac mae’r BBC yn awyddus i barhau i sicrhau diogelwch a lles pobl ar draws y BBC, gan barhau i warchod ein gwasanaethau hefyd. I leihau’r risg, dim ond y bobl sy’n hanfodol i’n hallbwn darlledu fydd yn cael mynediad i adeiladau’r BBC. O ddydd Mercher 18fed Mawrth ymlaen, bydd pob asesiad a chyfweliad yn cael ei gynnal o bell, nes rhoddir gwybod yn wahanol. I gael mwy o wybodaeth, ewch i

About the Company

We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours in the document attached below.

Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people to be part of the BBC – whether that’s to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. 

We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.

To find out more about Diversity and Inclusion at the BBC, please click here

This website is using cookies to improve your browsing experience. If you navigate to another page without changing the settings below you consent to this. Read more about cookies.


This website is using cookies to improve your browsing experience. If you navigate to another page without changing the settings below you consent to this. Read more about cookies.