User Experience & Design (UX&D) Team Lead
We design the BBC’s amazing digital experiences, from apps to websites, from iPlayer to CBeebies.
Our ace team of UX designers, architects and researchers collaborate closely with product, editorial and technical teams from across the BBC. Together we create elegant, delightful (not to mention award-winning) digital experiences on mobile, tablet, desktop and TV across 10 digital products: BBC Homepage, Search, News, Sport, Weather, Knowledge & Learning, CBeebies, CBBC, iPlayer and Radio & Music.
We’ve already got some of the best UX talent in the business. Now we need a Team Lead who can inspire them.
We are now looking for someone to be the UX&D lead for the digital output of the News portfolio across web and apps. BBC News is one of the most recognised digital brands in the world, with millions of users across the globe. You’ll be working with journalists and technical experts to design compelling and engaging News consumption experiences in English and in some 30 languages that form the BBC’s World Service portfolio.
You’ll need to lead from the front in creating enticing user journeys and new story telling formats for up to the minute breaking and live News all the way through to the longer rich stories that are shaping the world today. Making the News relevant and clear to a changing audience.
You’ll need to inspire your own team of designers and collaborate effectively with fellow senior stakeholders from within News and across the BBC. All while making your mark on the BBC’s strategy for user experience overall.
You’ll be a senior go-to person on all user experience issues, industry trends and developing technologies. So you’ll need to keep bang up to date with the latest advances in design, devices and platforms. And be full of ideas about how we can use them to create ever more amazing digital experiences.
You’ll be an ambassador for UX and user-centred design, both inside and outside the BBC. You’ll collaborate with our Marketing, Communications and Audiences teams, as well as teams from other BBC divisions, sharing insights about how people are using digital products. And you’ll work closely with external suppliers, sharing information and best practice, and ultimately making sure audiences and the creative industry see us as an innovator in the ways of UX.
The Ideal Candidate
You’ll be highly experienced in user experience design, with a keen understanding of digital media and the role it can play in the future of the BBC.
You’ll have exceptional communication, networking, influencing and persuading skills. And you’ll be able to gain respect with your credibility, integrity and professionalism.
You’ll think strategically and be able to evaluate decisions in the short, medium and long term.
You’ll have a proven track record of building and sustaining effective working relationships. And you’ll be able to get great results even when working with lots of stakeholders.
You’ll be able to show experience of leading UX design teams.
About the Company
We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours in the document attached below. You’ll be asked questions relating to them as part of your application for this role.
The BBC is committed to building a culturally diverse workforce and therefore strongly encourages applications from underrepresented groups. We are committed to equality of opportunity and welcome applications from individuals, regardless of their background.
The BBC is currently implementing a Career Path Framework which will result in employees being aligned to generic job titles and job descriptions.
Consequently, successful applicants may be realigned to a slightly different job title when starting the role.