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Design Researcher

Please Note: The application deadline for this job has now passed.

Job Introduction

About the BBC User Experience & Design (UX&D) team

We design the BBC’s amazing digital experiences, from apps to websites, from BBC News to CBeebies. We design the‘behind the scenes’ employee experiences to help make these happen.

In UX&D you’ll get to shape the tools that help people across the BBC unleash their full creative potential. Working together with users and colleagues, you’ll take a holistic, human-centred approach to help create a BBC that’s truly fit for the Internet age.

Role Responsibility

As a Design Researcher, you’ll work alongside a team of designers, user experience architects, Creative Directors, and wider stakeholders to give employees and partners the best possible experiences. That could mean working on enterprise-level finance and HR systems, production tools that let journalists create and publish content online, or even systems for News, Radio and TV broadcasting.

Human-centred design approaches are a fundamental part of how we work. In this role you’ll be applying them and supporting others to make sure the user’s voice is clearly heard on projects and in decisions. You’ll work closely with those across the BBC who use the systems you create.

In the small team assigned to Internal Systems, you’ll be working closely with a Senior Design Researcher. You’ll devise imaginative and practical methods of researching both for inspiration and evaluation, using qualitative and quantitative methods.

You’ll be part of a team of over 100 user experience professionals across the UK with a global audience and great learning and development opportunities.

Are you the right candidate?

For this role, you need to show:

  • You’ve got solid experience providing qualitative and quantitative design research expertise to user experience teams.
  • You take a methodical and detailed approach to planning and executing research projects.
  • You’ve got great communication skills and enthusiasm for reaching out and connecting with your users, your team and your stakeholders.
  • You’re keen to learn and open to new ways of working.
  • You plan and manage your own work, and keep the right people informed in good time.

About the BBC

We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours in the document attached below. You’ll be asked questions relating to them as part of your application for this role.

The BBC is committed to building a culturally diverse workforce and therefore strongly encourages applications from underrepresented groups.  We are committed to equality of opportunity and welcome applications from individuals, regardless of their background.


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