HR Specialist (Case Manager)
The BBC HR team are responsible for ensuring employees are treated fairly, and appropriately, and that concerns that have been raised are being addressed.
We have teams in place that are responsible for ensuring concerns and complaints around bullying and harassment, grievances, pay etc are thoroughly investigated and heard by impartial hearing managers and/or external experts where required, and the Case Manager is crucial to this process as you would own the case from start to finish.
You would also manage sensitive and complex employee relations cases, and act as the escalation point from Manager Advice and Guidance, our outsourced advisory service.
As a Case Manager, you'll be working on a number of cases at any one time, many of which may be considered ‘complex’.
Key responsibilities will include:
- Advise on and support on Bullying & Harassment; sensitive & complex cases; and be the escalation point for the Manager Advice & Guidance service
- Manage the formal case cycle and coordinate the case management process, looking for possibilities to resolve the matter informally, where appropriate.
For full Description please see JD, Appendix 4 Case Management
Are you the right candidate?
The successful candidate will have a proven track record of managing complex Employee Relations cases (case management), ensuring a strategic approach is taken to managing cases end to end.
A good level of understanding of Employment Law, particularly Case Law, is essential. As is experience of working with Trade Unions in a Case Management environment, as is a solid understanding of employee relations.
BBC Band D
12 month fixed-term contract
Role can be based in London or Birmingham, with UK wide travel.
About the BBC
We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours in the document attached below. You’ll be asked questions relating to them as part of your application for this role.
The BBC is committed to building a culturally diverse workforce and therefore strongly encourages applications from underrepresented groups. We are committed to equality of opportunity and welcome applications from individuals, regardless of their background.