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Head of Customer Experience, Digital UK

Please Note: The application deadline for this job has now passed.

Job Introduction

**Advertising on behalf of Digital UK** THIS IS NOT A BBC POSITION.**

Digital UK is owned by the BBC, ITV, Channel 4 and Arqiva. We lead development of Freeview, the nation’s most widely used television platform. We are about to undergo a period of rapid change as we aim to create the world’s best free TV service, both live and on-demand.

We have an exciting opportunity for a Head of Customer Experience.

Role Responsibility

We are seeking an individual who has the ambition and vision to transform the Freeview customer experience utilising their skills, knowledge and latest industry thinking to deliver a relevant and engaging experience. 

Are you the right candidate?

Reporting to the Operations Director, you will play a critical and central role in the organisation. This role will take a holistic view across all consumer touch points and drive a new and innovative customer experience strategy.

Package Description

**Advertising on behalf of Digital UK** THIS IS NOT A BBC POSITION.**


For a full job description and details on how to apply visit:


Or you can send your CV and a covering letter to Emma Burt at


Closing date: 4th May 2018

About the BBC

**Advertising on behalf of Digital UK** THIS IS NOT A BBC POSITION.**


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