Head of Sales Planning and Business Operations

Please Note: The application deadline for this job has now passed.

Job Introduction

BBC Studios is a global creative powerhouse for the development, production and distribution of bold, British, content. We produce over 2,500 hours of content per year, operate in 22 markets globally and generate revenue of £1.4bn, returning around £200m profit to BBC public Service each year. In the UK, BBC Studios enables audiences to enjoy their favourite BBC programmes and brands outside the licence fee-funded window on alternative platforms, through a range of partnerships, and in multiple formats, from products and magazines to events and experiences.

Following recent changes within BBC Studios, we have an exciting opportunity for an experienced Sales and Business Operations professional to join the Global Sales team. This is a unique role, acting as a pivotal conduit between multiple areas of the organisation and the Global Sales team, enabling the delivery of global sales strategies and ensuring continuous improvements.

The role will report into the Director of Sales Planning and will be responsible for developing and championing the voice and requirements of the Global Sales team - encouraging capability, productivity and efficiencies. You will have oversight of business operations and support the implementations of key initiatives across Brands, Marketing, Content, Operations, Technology, Insights and HR.

Role Responsibility

Lead the Global Content sales business operations initiatives directed by Director of Sales Planning and CSG (Content Sales Group), championing efficiencies and enabling implementation of the wider business strategy.

Responsible for developing and implementing the strategic operational initiatives as part of (SF500) business efficiencies initiatives across the end to end Content Sales value chain, reporting back to senior forums and Content Sales Operating Group.

Lead and propose operational efficiencies across our customers, tracking progress and productivity.

Lead the business operations initiatives on behalf of and reporting back to the new Content Sales Operating Group.

Partner with Head of Customer Products, reviewing and approving major projects impacting the overall sales ecosystem.

Partner with HR and OD teams to ensure the next generation sales capability programme is fit for purpose, reporting back to the CSG (Content Sales Group).

Stay abreast of BBC Studios’ competitor and customer activity tracking, reporting back the centre at regular intervals with an annual presentation to the wider business.

Oversee operational management of business initiatives in Content Sales Operating Group.

Line management and development of Team Coordinator

The Ideal Candidate

At BBC Studios, we seek people who are passionate about who we are and what we do.

As an accomplished senior sales professional, you will have had experience within global commercial organisations working with a wide varitey of stakeholders – FMCG or Media industries would be advantageous. You possess a global mindset, considering local and regional needs simultaneously, bringing common themes to the forefront and managing solution provision with a collaborative perspective. You’ll encourage transparency, creating a shared understanding for the global team objectives and requirements.


Being an advocate of delivering at pace, you balance efficiency and accuracy seamlessly, continually championing the global sales team’s requirements and impact in the commercial business strategy. With a skillset developed across international territories, you have a strong cultural awareness, enabling you to forge authentic relationships. You share your vision of operational efficiences with passion, bringing others on the journey of proactive and positive change. In turn, your collaborative partnership style commands credibility from those around you, and you pride yourself in your natural ability to get people onside to ensure success is achieved through collective collaboration.



Package Description

Band: E
Contract: permanent
Location: London

We’re happy to discuss flexible working.  Please indicate your choice under the flexible working question in the application.  There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to.  Flexible working will be part of the discussion at offer stage.  

  • Excellent career progression – the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation. 
  • Unrivalled training and development opportunities – our in-house Academy hosts a wide range of internal and external courses and certification. 
  • Benefits - We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days holiday with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more. (UK centric)

About the Company

The BBC is committed to building a culturally diverse workforce and therefore strongly encourages applications from under represented groups. We are committed to equality of opportunity and welcome applications from individuals, regardless of their background. We strive to be the best British content company in the world, attracting the best creative talents in the business, so that we can bring premium quality award-winning programmes, content and brands to the viewer no matter where they are.

The BBC Group has set out the first in a new series of bold steps to transform our programming and better represent the public we serve. We have the biggest financial investment to on-air inclusion in the industry, together with our existing commissioning budget, we are committed to throwing open our doors more widely than ever to diverse stories and diverse storytellers. Together with a diverse workforce we will accelerate the pace of change in increasing diversity and inclusion both on and off air

To find out more about Diversity and Inclusion at the BBC, please visit our website.

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