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User Experience Architect (IA)

Please Note: The application deadline for this job has now passed.

Job Introduction

We design the BBC’s amazing digital experiences, from apps to websites, from BBC News to CBeebies. And we design the ‘behind the scenes’ employee experiences to help make these happen.

In UX&D you’ll get to shape the tools that help people across the BBC unleash their full creative potential. Working together with users and colleagues, you’ll take a holistic, human-centred approach to help create a BBC that’s truly fit for the Internet age.

Role Responsibility

As a User Experience Architect you’ll work alongside designers, UX architects and design researchers in the Systems + Service Design UX team to give employees and partners the best possible experiences. That could mean working on enterprise scale finance or IT systems to Publishing systems that let journalists and producers create and publish content online, or Production systems for News, Radio and TV broadcasting.

You’ll also be joining our information architecture specialists within UX&D who are committed to making BBC content, experiences and tools more meaningful and connected. We don’t just care about the information – our priority is always the user and their experience.

Human-centred design approaches are a fundamental part of how we work. In this role you’ll be applying them in a pragmatic, problem-solving environment. You’ll work closely with those across the BBC who use the systems you create, getting under the skin of the future of content production and ways of working.

As a member of BBC UX&D, you’ll join over 100 user experience professionals across the UK with a global audience, a range of thrilling challenges, and great learning and development opportunities.

Are you the right candidate?

  • You worked across a range of screens, devices and contexts.
  • You can communicate with people inside and outside the design field.
  • You embrace change and new ways of learning and improving.
  • You make sound judgements and are comfortable working through ambiguity. 
  • You keep track of time, plan your own work, and keep people informed in a timely way

Package Description

12 Months Fixed Term Contract

Grade 7 (proposed band C)

About the BBC

We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours in the document attached below. You’ll be asked questions relating to them as part of your application for this role.

The BBC is committed to building a culturally diverse workforce and therefore strongly encourages applications from underrepresented groups.  We are committed to equality of opportunity and welcome applications from individuals, regardless of their background.

The BBC is currently implementing a Career Path Framework which will result in employees being aligned to generic job titles and job descriptions. Consequently, successful applicants may be realigned to a slightly different job title when starting the role.


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