BBC Studios is a global creative powerhouse for the development, production and distribution of bold, British content. We produce over 2,500 hours of content per year, have offices in 22 markets globally, including seven production bases in the UK and production bases and partnerships in a further nine countries around the world. The business generates revenue of £1.4bn, returning around £200m profit to BBC Public Service each year. In the UK, BBC Studios enables audiences to enjoy their favourite BBC programmes and brands outside the licence fee-funded window on alternative platforms, through a range of partnerships, and in multiple formats, from products and magazines to events and experiences.
The Customer Engagement Team has a career-building opportunity for a Media Asset Manager to join on a permanent basis. As the Media Asset Manager, you will be responsible for the collation and upload process of content onto the Customer Engagement tools. This role will report to the Customer Engagement Manager and support the evolution of our global asset management system, evaluating potential product consolidation to deliver a simplified user experience.
The Customer Engagement teams purpose is to connect our customers to our Bold, British Creative content in the most efficient and effective way. Part of the Brands & Marketing division, the team utilises a strong product and data focus. Partnering with the Technology to translate business requirements in order to drive constant improvements to ways of working.
Manage the upload process for content information and assets onto Customer Engagement tools, products, and services.
Support Content Planning Manager in managing content planning processes and liaising with teams throughout the business, maintaining content asset tracker with all available assets in the pipeline.
Liaise with Sales, Production, and Marketing to align calendar plans and responsible for managing CMS (content management system) to build out bespoke pages for digital trade events.
Management of asset QC process prior to uploading and assigning freelancers where required and act as the key point of contact with BBC Public Service and creative on active campaigns, and collating the makelist.
Provide core product support for Customer Engagement tools, working on enhancements and training when required.
Proactively design and implement optimised business processes across teams relating to asset management and support evaluation of products, for enhancement and potential consolidation.
The Ideal Candidate
At BBC Studios, we seek people who are passionate about who we are and what we do
You will need experience and familiarity with the types of promotional and marketing assets used by a large media company. Ideally previous experience in managing asset management systems.
You will have excellent attention to detail, be able to work at pace, and manage several projects simultaneously; Ability to take your own initiative to maintain project momentum.
You will be a skilled communicator, able to adapt your style to suit the audience. Competent at delivering technical and non-technical information effectively. Adaptable, able to respond flexibly to new challenges, and keen to seek out new ways of doing things.
*Interviews will be held the week commencing 4th January 2022
Contract type: Permanent
Location: TVC, London W12
Working pattern: Hybrid Working (Home and Office-Based)
We are really proud to share that we are a Level 2 Disability Confident Employer and so if you require any reasonable adjustments in order to apply please do contact us on email@example.com with the job reference in the subject. We advertise all our roles on Evenbreak, the specialist job board for disabled candidates
- Flexible / agile working - opportunities across the business. We’re happy to discuss a formal flexible working pattern. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage.
- Excellent career progression – the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.
- Unrivalled training and development opportunities – our in-house Academy hosts a wide range of internal and external courses and certification.
- Benefits - We offer a competitive salary package, a flexible 35 hour working week for work-life balance and 26 days (plus an additional day which is a Corporation Day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more.
About the Company
The BBC is committed to building a culturally diverse workforce and therefore strongly encourages applications from under represented groups. We are committed to equality of opportunity and welcome applications from individuals, regardless of their background. We strive to be the best British content company in the world, attracting the best creative talents in the business, so that we can bring premium quality award-winning programmes, content and brands to the viewer no matter where they are.
The BBC Group has set out the first in a new series of bold steps to transform our programming and better represent the public we serve. We have the biggest financial investment to on-air inclusion in the industry, together with our existing commissioning budget, we are committed to throwing open our doors more widely than ever to diverse stories and diverse storytellers. Together with a diverse workforce we will accelerate the pace of change in increasing diversity and inclusion both on and off air
To find out more about Diversity and Inclusion at the BBC, please visit our website.