Digital Distributions Network team provide networking infrastructure to the BBC’s online digital products and increasingly to other departments in the BBC. We have a physical presence in BBC/remote datacentres and provide a 24/7 operation in conjunction with other DD teams as well as departments in the wider Technology Group.
The specific responsibilities of this role relate to the systems supported which are part of Digital Distribution, and other departments, services that provide the BBC’s content to the world. These are, in the main, Enterprise and Service Provider based networking systems based in BBC, contracted Co-Lo and ISP locations, and Public Clouds. They are used for the management of incoming audience traffic and the delivery of content to our audiences. In addition, the responsibilities cover the systems used to support and manage those systems.
These systems are in use 24*365 so part of the job entails being on call for a 7 days period (after your initial probation) for 1 in X weeks where X is the size of the team.
- Ensure the highest quality of service and availability across all networks.
- Ensuring that networks remain available and efficient at all times.
- Improve the reliability and performance of all networks.
- Have a track record of prioritising the creation of high-quality documentation for all BBC colleagues to use.
- Integrate all networks with our monitoring and support tools.
- Frequent visits to datacentres/BBC sites to physically install/decommission hardware/cabling.
- Troubleshoot and resolve issues throughout the network lifecycle (including being available on-call out of hours with the possibility of visiting a site).
- Ability to acquire new networking skills and to work with new technologies.
The Ideal Candidate
- Computer graduate or equivalent experience with network systems.
- Previous experience in a support or customer-facing IT role.
- Experience with Juniper and/or Cisco systems (CCNA/JNCIA or similar).
- A good understanding of the different types of networking hardware.
- Knowledge of the OSI layer model and its protocols.
- Knowledge of enterprise LAN routing and switching (OSPF, BGP, DHCP, STP, etc).
- Knowledge of SNMP and monitoring systems.
- Knowledge of DNS.
- Knowledge of fibre, optical equipment, and ethernet cabling standards and practice.
- Driving license.
- Experience of service provider networks.
- Practical experience of scripting/automation tools e.g. Shell, Python, Ansible.
- Trained in Manual handling Operations Regulations (2002)
- Familiarity with ITIL methodologies
- Knowledge in the technical aspects of Data centre facilities, e.g.: heating, ventilation, and air conditioning (HVAC); electrical and security systems.
- Knowledge of Content Delivery Networks (CDNs) and cloud environments (AWS, Azure, Google).
- Experience with ACLs and filtering.
- Knowledge of load-balancing and HA technologies.
- Experience with security VPNs.
Contract type: Permanent
Location: Salford with travel to other sites
We’re happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage.
- Excellent career progression – the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.
- Unrivalled training and development opportunities – our in-house Academy hosts a wide range of internal and external courses and certification.
- Benefits- We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more.
The situation regarding the coronavirus outbreak is developing quickly and the BBC is keen to continue to ensure the safety and wellbeing of people across the BBC, while continuing to protect our services. To reduce the risk access to BBC buildings is limited to those essential to our broadcast output. From Wednesday 18th March until further notice all assessments and interviews will be conducted remotely. For more information go to https://www.bbc.co.uk/careers/
Mae’r sefyllfa gyda’r coronafeirws yn datblygu’n gyflym, ac mae’r BBC yn awyddus i barhau i sicrhau diogelwch a lles pobl ar draws y BBC, gan barhau i warchod ein gwasanaethau hefyd. I leihau’r risg, dim ond y bobl sy’n hanfodol i’n hallbwn darlledu fydd yn cael mynediad i adeiladau’r BBC. O ddydd Mercher 18fed Mawrth ymlaen, bydd pob asesiad a chyfweliad yn cael ei gynnal o bell, nes rhoddir gwybod yn wahanol. I gael mwy o wybodaeth, ewch i https://www.bbc.co.uk/careers/
About the Company
We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours in the document attached below.
Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.
We want to attract the broadest range of talented people to be part of the BBC – whether that’s to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.
We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.
To find out more about Diversity and Inclusion at the BBC, please click here