BBC Scotland offers an unrivalled reputation for production and content making in Scotland providing local and network programmes across all platforms (TV, Radio and Online).
This role sits within the Technology Operations team and is based in Pacific Quay, Glasgow. Technology Operations implement and support the systems and technologies used to produce, publish and serve high quality content for a range of BBC platforms.
We are looking for an Operations Engineer to work as part of a team to provide 24/7/365 operational support, incident management and stakeholder communication.
Work involves end-to-end support for the equipment, systems and applications used by the Production and Broadcast teams.
The role is shift based to reflect the nature of the operational work and requires flexibility.
We are looking for someone to use a diverse range of broadcast and production monitoring tools to identify and diagnose complex issues across a range of technologies and platforms.
You will have to use problem-solving techniques and technical knowledge to resolve a diverse range of incidents impacting live services.
You will manage incidents and escalate appropriately.
Be involved in projects working in a team to provide solutions.
Update your technical knowledge as systems and platforms evolve and highlight gaps in understanding to the team leader.
Travel to other sites for maintenance visits and occasional engineering cover will be required.
Are you the right candidate?
The ideal candidate should have previous experience supporting a wide range of legacy and current broadcast and production technologies, systems and equipment.
Demonstrable practical experience of working with PC’s, servers, IT systems and networks in a broadcast technology environment.
Experience working with Operating Systems (Windows, Linux) and Virtualisation (VMWare).
Able to work unsupervised in a broadcasting studio environment (Radio/TV) providing support, often during live productions.
Work to improve team knowledge by adding to wiki and providing knowledge sharing workshops
Job Title: Operations Engineer
Contract: Continuing contract
Location: Pacific Quay, Glasgow
About the BBC
We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours in the document attached below. You’ll be asked questions relating to them as part of your application for this role.
The BBC is committed to building a culturally diverse workforce and therefore strongly encourages applications from underrepresented groups. We are committed to equality of opportunity and welcome applications from individuals, regardless of their background.