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Operations Engineer

Job Introduction

BBC Wales’ mission is to fire a nation’s imagination. As the nation’s most trusted and valued broadcaster, we exist to help audiences discover and make sense of Wales – and to champion the best talent and the boldest ideas for national and UK audiences. And we do all this on a canvas big enough to make a difference, not just to our audiences, but to Wales itself.

BBC Wales has recently completed a transformation project relocating to a new purpose-built broadcast headquarters in Central Square.  Central Square is the home to around 1,000 staff and is the first BBC centre in the UK to use IP core for controlling cameras, TV editing and output. We have the most modern broadcast facilities in the UK, giving production teams enormous flexibility in how they produce productions.

The technology team provides technical support, operational services, software development and project management to all the teams in BBC Wales.

The operation engineers sit within the technology support team and provide operational and technical support 7 days a week, 24 hours per day on a shift system.

Role Responsibility

The operation engineers provide operational and technical support 7 days a week, 24 hours per day on a shift system.

In this role you will cover the whole gamut of activities needed to provide comprehensive and professional support to every team in BBC Wales, whether that be for News, Sport, TV, Post Production, Online, Radio or other service teams and you will do this in the most technically advanced BBC centre.

For a more detailed breakdown of responsibilities, please see attached job description. 

Are you the right candidate?

If you are service focussed and want to provide the best service possible then you may well be what we are looking for. BBC Wales’ technology team has recently undergone a huge organisational change and personal and professional development has been a key part of that change.

Working in the most technically advanced broadcast centre you will have an opportunity to work on the latest technology; you will also provide master control support to our production teams across TV, Radio and online, learning new skills will be a ritual in your normal working day. 

The following criteria has been identified as essential for this position;

  • Experience of providing broadcast technical support in a fast-moving media environment
  • Broad technical knowledge of IT and IP based systems
  • Technical diagnosis and resolution of incident impacting Radio, News, Production and/or TV studios
  • Evidence of effectively communicating technical information to a wide audience
  • Qualifications and/or demonstrable practical experience in a technical discipline relevant to the role, e.g. Information Technology or Broadcast Engineering.

Package Description

For this role  /  Ar gyfer y swydd yma:

Welsh language skills are not necessary  /  Nid yw sgiliau yn yr iaith Gymraeg yn angenrheidiol

Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English. 

We’re happy to discuss flexible working.  Please indicate your choice under the flexible working question in the application.  There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to.  Flexible working will be part of the discussion at offer stage. 

  • Excellent career progression – the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.
  • Unrivalled training and development opportunities – our in-house Academy hosts a wide range of internal and external courses and certification.
  • Benefits - We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 25 days holiday with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more.


About the BBC

We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours in the document attached below.

Diversity matters at the BBC.  We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people to be part of the BBC – whether that’s to contribute to our programming or our wide range of non-production roles.  The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. 

We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexuality, social background, religion and/or belief.  We will consider flexible working requests for all roles, unless operational requirements prevent otherwise. 

To find out more about Diversity and Inclusion at the BBC, please click here



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