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Operations Technician

Please Note: The application deadline for this job has now passed.

Job Introduction

Engineering Operations is part of the BBC Engineering Division within Finance & Operations and delivers Broadcast Technology, Studio and Broadcast Infrastructure and IT support for BBC News, Audio & Music, World Service and BBC London around the clock as well as equipment and related support pan-BBC.

Production Services provides a range of operational support services for TV, radio and online production. This includes production equipment hire and technical support around that equipment. Equipment supplied includes cameras, sound recording devices, lighting and grip.

Role Responsibility

Production Services staff are responsible for delivering a high quality support service on behalf of the BBC.

Equipment Centre staff are responsible for the provision of portable technical equipment and related consumables. Operations Technicians and Senior Operations Technicians ensure that equipment is maintained and available for use, allocated to programme teams as required and monitored and tracked to ensure maximum utilisation of assets. They will advise programme makers on the use of the kit that is being hired.

It is essential that role holders understand the needs of the business and the pressures faced by production teams.

Operations Technicians are concerned with the preparation and basic maintenance of equipment, dealing with programme teams in relation to their bookings and advising on equipment set up, and ensuring stock is accurately recorded and tracked.

Are you the right candidate?

Essential

  • Detailed understanding of programme making and the needs of production staff, particularly in relation to self-op production
  • Experience of using broadcast / production equipment such as cameras and sound recording equipment.
  • Detailed technical knowledge of audio and visual equipment used in programme making
  • Experience of providing a high level of customer service.
  • An understanding of the responsibilities involved in the supply, maintenance, kit equipping and storage of all equipment and accessories
  • Good planning and organisational skills with a keen attention to detail
  • Strong time management skills with a proven ability to prioritise; experience of working to tight deadlines
  • Proven ability to work in a team environment adopting a collaborative and supportive approach
  • Ability to work on own initiative
  • Excellent interpersonal skills for relating to people at all levels and abilities
  • Effective communication skills (both oral and written) so as to be able to impart technical information to individuals with no technical background
  • The ability to assess and evaluate new products
  • Knowledge of the working methods of BBC programme departments and their output
  • An awareness of the trends and developments in broadcasting including production, online and new technologies

Desirable

  • Knowledge and understanding of health & safety at work regulations associated with programme making and technical equipment
  • Knowledge of risk assessments

Package Description

Band: B
Contract type: 12 month FTC/attachment
Location: Salford

We’re happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage.

  • Excellent career progression – the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.
  • Unrivalled training and development opportunities – our in-house Academy hosts a wide range of internal and external courses and certification.
  • Benefits- We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days holiday with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more.

About the BBC

We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours in the document attached below.

Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people to be part of the BBC – whether that’s to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. 

We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexuality, social background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.

To find out more about Diversity and Inclusion at the BBC, please click here

BBC

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