PMO Manager

Please Note: The application deadline for this job has now passed.

Job Introduction

The Licence Fee Unit (LFU) is responsible for collecting the licence fee, the major source of funding for the BBC, generating over £3bn of revenue each year. The aim of the LFU is “to maximise long term net licence fee revenue in a way which sustains public support for the TV licence”, ensuring that the licence fee is collected in an efficient, appropriate and proportionate way.

The LFU collects the licence fee through a number of outsourced contracts operating together under the TV Licensing (TVL) trademark. Like the rest of the BBC, licence fee collection is operating in an increasingly competitive market and must adapt to changing customer needs. 

In sustaining this adaptability we must ensure we maintain the supportability to the breadth and complexity of the TVL environment. In achieving this we need to embark on a major programme, containing many upgrades to a number of different technologies.

The PMO Manager will be part of the Technology Group, supporting the LFU. The role will play an active and influential part in this programme, defining and building the solid foundations of a quality assured PMO function that will be highly recognisable and relevant throughout the lifecycle of the programme. The PMO function will be seen as a proactive enabler to the success of the programme, from inception to its conclusion.

Role Responsibility

  1. Define, build and manage the day-to-day activities within the PMO function, providing guidance and governance to the PMO policies, processes and framework.
  2. Work with the programme hierarchy to define, document, establish and implement project/programme organisation and governance.
  3. Effectively and efficiently manage the internal BBC RAID Log, inclusive of Lessons Learnt, Deliverables, Documents and Changes associated with the overall programme.
  4. Own and professionalise the overall reporting process and ensure timely, accurate, consistent and tailored reporting to relevant audiences, including progress, benefits, schedule and financial status.
  5. Proactive assurance of vendor project plans, allowing for the preparation and maintenance of an overall high-level plan identifying major milestones, critical dependencies and risks, for the awareness of the programme hierarchy and stakeholders.
  6. Support the Lead Project Manager, Programme Manager and Programme Director, facilitating the programme governance, and decision forums and Go/No go decisions.

The Ideal Candidate

  1. Function - A proven ability to define, build and lead a successful technological PMO function that will stand up to ongoing professional relevance and scrutiny throughout the life cycle of the programme.
  2. Communication - Excellent and well-practiced communication (spoken, written, listening), interpersonal and influencing skills with the ability to bridge programme and business speak through user-friendly reporting language to senior management and stakeholders.
  3. Problem Solving and Resilience - Ability to combine patience, determination, and persistence, to analyse and troubleshoot any issue that is identified either within the programme or PMO function.
  4. Collaboration - Ability to work on own initiative and collaboratively as a team member, specifically when working with outsourced partners on large and highly visible contracts/programmes of work.
  5. Programme/Project Management - Detailed understanding and experience of project and programme management good practice, terminology, tools and techniques.
  6. Leadership - Holds themselves and others accountable for decisions, actions, timeliness and quality of the end product in ensuring a results driven approach is maintained throughout the lifecycle of the programme.

Package Description

Band: D
Contract type: FTC
Location: London, White City

We’re happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage.

  • Excellent career progression – the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.
  • Unrivalled training and development opportunities – our in-house Academy hosts a wide range of internal and external courses and certification.
  • Benefits- We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more.

The situation regarding the coronavirus outbreak is developing quickly and the BBC is keen to continue to ensure the safety and wellbeing of people across the BBC, while continuing to protect our services. To reduce the risk access to BBC buildings is limited to those essential to our broadcast output. From Wednesday 18th March until further notice all assessments and interviews will be conducted remotely. For more information go to

Mae’r sefyllfa gyda’r coronafeirws yn datblygu’n gyflym, ac mae’r BBC yn awyddus i barhau i sicrhau diogelwch a lles pobl ar draws y BBC, gan barhau i warchod ein gwasanaethau hefyd. I leihau’r risg, dim ond y bobl sy’n hanfodol i’n hallbwn darlledu fydd yn cael mynediad i adeiladau’r BBC. O ddydd Mercher 18fed Mawrth ymlaen, bydd pob asesiad a chyfweliad yn cael ei gynnal o bell, nes rhoddir gwybod yn wahanol. I gael mwy o wybodaeth, ewch i

About the Company

We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours in the document attached below.

Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people to be part of the BBC – whether that’s to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. 

We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.

To find out more about Diversity and Inclusion at the BBC, please click here

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