Careers

Project Operations Assistant (BBC Children in Need)

Please Note: The application deadline for this job has now passed.

Job Introduction

BBC Children in Need are currently looking for 10 Project Operations Assistants to provide first line support to their grant applicants over the busy project period.

There are various contract durations from 8 weeks to 5 months available starting at the end of January. Location will preferably be Bridge House, Salford although we will consider home working arrangements.

The successful applicants will provide an excellent level of service to all those contacting the charity by phone, email and post in addition to supporting with grant application processing.
BBC Children in Need exists to make a positive difference to the lives of disadvantaged children and young people across the UK. This role supports our mission by ensuring our grant applicants feel supported, and are responded to in a timely manner.

BBC Children in Need exists to make a positive difference to the lives of disadvantaged children and young people across the UK. Our refreshed objectives and activities will ensure the impact we have on children’s lives is front and centre of the work the charity undertakes over and above the projects and services we fund.

Interviews will be held via Zoom, week commencing 17th January 2021
Successful candidates will be required to start on Monday 31st January 2021

Role Responsibility

The Project Operations Assistants will be the first point of contact for project grant applicants and enquiries into BBC Children in Need.

You will be delivering outstanding customer service and providing detailed and accurate information by telephone, letter and e-mail.

This is an exciting role that will involve supporting an incredible new project which will benefit disadvantaged children across the country. 

You will record all interactions accurately and clearly in our SkyView database and refer on all appropriate enquiries. You will also help to protect the Charity’s reputation and act as a champion for the BBC’s UK Charity.
 

The Ideal Candidate

The successful Project Operations Assistants will have proven customer service or grants administration experience at the highest level. You will have excellent organisational and administrative skills with a strong and proactive approach to your workload.

We're looking for a genuine team player who can contribute effectively to the team as well as the ability to work independently.

Experience of grant-making in the voluntary sector would be highly desirable, and acute attention to detail and first rate communication skills are essential. Demonstrable experience of working with MS Office and strong database skills are crucial.
 

Package Description

Band: A
Contract type: Fixed-term (Various 2-5 months)
Location: Salford, M50 2BH

Salary: £20,741 - £21,049 

*Note: Our pay frameworks use salary ranges rather than spot rates and successful candidates will be placed appropriately within the salary range based upon their individual skills, experience and other relativities.  

Interviews will be held via Zoom, week commencing 17th January 2021
Successful candidates will be required to start on Monday 31st January 2021.

We’re happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage.

  • Excellent career progression – the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.
  • Unrivalled training and development opportunities – our in-house Academy hosts a wide range of internal and external courses and certification.
  • Benefits- We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more.

The situation regarding the coronavirus outbreak is developing quickly and the BBC is keen to continue to ensure the safety and wellbeing of people across the BBC, while continuing to protect our services. To reduce the risk access to BBC buildings is limited to those essential to our broadcast output. From Wednesday 18th March until further notice all assessments and interviews will be conducted remotely. For more information go to https://www.bbc.co.uk/careers/

Mae’r sefyllfa gyda’r coronafeirws yn datblygu’n gyflym, ac mae’r BBC yn awyddus i barhau i sicrhau diogelwch a lles pobl ar draws y BBC, gan barhau i warchod ein gwasanaethau hefyd. I leihau’r risg, dim ond y bobl sy’n hanfodol i’n hallbwn darlledu fydd yn cael mynediad i adeiladau’r BBC. O ddydd Mercher 18fed Mawrth ymlaen, bydd pob asesiad a chyfweliad yn cael ei gynnal o bell, nes rhoddir gwybod yn wahanol. I gael mwy o wybodaeth, ewch i https://www.bbc.co.uk/careers/

About the Company

We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours in the document attached below.

Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people to be part of the BBC – whether that’s to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. 

We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.

To find out more about Diversity and Inclusion at the BBC, please click here

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