BBC Oxford is home to radio, TV and digital teams serving audiences in a fantastic part of the world. We’re a friendly, welcoming team and we’re looking for a receptionist to join us on a fixed term contract or attachment.
Working four hours per day, Monday to Friday, you’ll be the first point of contact for visitors to our building in Oxford and callers to our switchboard. We’re the front door to the BBC, so you’ll be putting potential guests in touch with our programme teams, taking studio bookings and dealing with all sorts of different enquiries.
We may also ask you to work across other administrative activities such as room bookings, ordering stationery and other office supplies, and anything else that helps to keep our services on the air.
The Ideal Candidate
You don’t need to be an expert in broadcasting, but you do need to have first class communication skills, both face to face and over the phone as we’ll be asking you to deal with a wide range of people with confidence, tact and diplomacy. You should have a confident, welcoming manner with lots of energy and enthusiasm. IT skills are essential so you should be comfortable using Outlook, Excel, Word and Teams under your own initiative.
You should be able to demonstrate your ability to handle, resolve and escalate enquiries, passing on relevant information promptly and dealing with sensitive and personal information in a confidential manner.
In return you’ll be a valued member of our team, playing a vital role in the day to day life of our services.
Contract: Fixed Term until May 2022 (Part-Time/20hrs)
Location: Oxford -Radio Oxford
You are eligible to apply for an internal role if you are either on a BBC Continuing (Permanent) contract, a BBC Fixed Term contract, a casual contract or freelance contract and you have worked continuously for 6 months.
Only internal staff are eligible to apply for the role on an attachment basis. You need to be on a continuing (permanent) or fixed-term contract. You need to have worked for the BBC for more than one year and will also need permission from your line manager. You can find out more on our attachments page.
We’re happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage.
- Excellent career progression – the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.
- Unrivalled training and development opportunities – our in-house Academy hosts a wide range of internal and external courses and certification.
- Benefits - We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days holiday with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more.
Please note that the application process will require you to upload a CV and complete the online questionnaire(s). There is no requirement to attach a covering letter or complete the additional careers hub fields (Personal Statement/Skills/Portfolio sections).
The BBC is keen to continue to ensure the safety and wellbeing of people across our sites. Until further notice, all assessments and interviews will be conducted remotely. For more information go to https://www.bbc.co.uk/careers/
About the Company
We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours in the document attached below.
Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.
We want to attract the broadest range of talented people to be part of the BBC – whether that’s to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.
We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexuality, social background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.
To find out more about Diversity and Inclusion at the BBC, please click here