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Research and Data Manager (BBC Reporting Team)

Please Note: The application deadline for this job has now passed.

Job Introduction

The BBC Research, Resourcing and Reporting team, based at MediaCity, Salford, are looking for a Research and Data Manager for a permanent contract.

This team was formed as part of a new vision to help deliver as much of the BBC’s reporting services in house as possible. The Reporting team’s responsibilities are to deliver regular reporting and ad hoc requests alongside our service provider PwC, and to work collaboratively with other Audiences teams on in depth analysis pieces.

When applying, please refer to the Appendix on page 4 of the Job Description for job specific responsibilities and accountabilities.

Role Responsibility

The Audience Research Manager reports into the Head of Audiences for Research, Resourcing and Reporting and is responsible for managing the Reporting team.

The successful candidate will help move the Reporting vision into the next phase which will involve building reporting via the BBC data lake, training the team to dashboard reports and automate processes, and helping to lead the way in the department and the organisation as a whole with a new way of reporting.

You will be responsible for the day to day management of the Reporting team, overseeing the delivery of regular reports and ad hoc requests and liaising with the Audiences teams where relevant. In conjunction with the Head of Audiences RRR, you will be expected to work on the delivery of the future vision by liaising with all areas of the business to understand reporting requirements and how these can be translated into a customer centric view of performance.

You will be leading the Reporting team towards the future vision by working closely with them to bring them up to speed on new skills and disseminating the business’s priorities to them to guide their work.

Your role also requires you to work closely with the Data Visualisation team, Head of Audience products and Audience Platform as they will form a pivotal role in enabling this vision to come to life. Therefore it is essential that you have a passion for data analyses and are highly skilled in this area with demonstrable experience in delivering data and insights into a business. 

In addition you will be creating partnerships with individuals across the Audience teams that are ‘Super-users’ to ensure the sharing of skills and best practice. Finally, you will be assisting the team in their relationship with the external provider for the Audiences Reporting contract which provides a lot of the BBC’s regular reporting.

When applying, please refer to the Appendix on page 4 of the Job Description for job specific responsibilities and accountabilities.

Are you the right candidate?

The Audience Research Manager will have the following skills and experience:

  • Knowledge and hands on experience of working with, extracting and analysing data from data lakes, including use of coding languages (SQL, Python, R, etc.)
  • Experience of setting up and maintaining automated reporting, for example using API calls and/or workflow software for data preparation / analysis (e.g. Alteryx)
  • Data visualisation skills, including use of specialist data visualisation software (e.g. Tableau)
  • Experience and/or knowledge of industry data sets such as BARB, RAJAR are desirable although if not you will be trained on these and will learn how to run this data via the relevant systems
  • Project management skills including planning a team’s workload (regular and ad hoc work), budget and KPI tracking, identifying risks and opportunities
  • Experience of line management responsibilities including carrying out performance reviews, monitoring ongoing development, providing support, keeping the team informed
  • Experience working closely with external agencies
  • Ability to act as a consultant on data and data sources, explaining methodologies and concepts in an easy to understand way for data literate colleagues and stakeholders less comfortable with data
  • Focussed on efficient working and continuous improvement, ideally with experience of working in an agile environment
  • An open, collaborative approach to working with colleagues from different disciplines, sharing knowledge, insight and best practice

When applying, please refer to the Appendix on page 4 of the Job Description for job specific responsibilities and accountabilities.

Package Description

Band: D
Contract type: Permanent
Location: Salford, M50

We’re happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage.

  • Excellent career progression – the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.
  • Unrivalled training and development opportunities – our in-house Academy hosts a wide range of internal and external courses and certification.
  • Benefits- We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days holiday with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more.

About the BBC

We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours in the document attached below.

Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people to be part of the BBC – whether that’s to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. 

We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexuality, social background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.

To find out more about Diversity and Inclusion at the BBC, please click here

BBC

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