Resourcing and Talent Advisor (CDS)

Job Introduction

With over 350 hours of in-house output a year, BBC Scripted Production makes some of the most original, diverse and highly acclaimed television. These range from continuing drama such as River City, EastEnders, Holby City, Casualty, Pobol y Cwm and Doctors and Daytime Series & Serials such as Father Brown and Shakespeare & Hathaway.

Role Responsibility

The Resourcing & Talent Advisor reports to the Business Partner in CDS and works with the Business Advisors & Business Coordinator on a day to day basis.  The aim of the role is to deliver high quality support to all Continuing Dramas.

The successful candidate will be responsible for undertaking the contracting for all CDS output and manage an end to end pro-active contracting service.  The role exists to deliver specialist contracting advice and delivery of services to the Continuing Drama workforce, and to employees at all levels. The role advises Hiring Managers based on information received and knowledge of policy and process; whilst understanding any issues and problems and manages them accordingly.

An in-depth knowledge on continuity, rates, service history and other ad-hoc information is required in order to provide vital support to the Business Partner, Advisors and Business Coordinator to ensure the smooth day to day running of the team.

You will be required to assist in establishing effective internal and external communication .Typical external relationships may include resource providers, agents, freelancers and training bodies, whilst always being a role model for the BBC Values.

Your Key Responsibilities will be –

  • You will be required to process multiple freelance contracts, including contract amendments / extensions, for a large number of production roles, across several productions within Continuing Drama
  • Answering a large volume of questions and / or queries and sign posting other services available to individuals
  • Running reports for continuity / service history when required
  • Liaising with HR departments to solve any queries such as overpayment, non-payment, incorrect pay for individuals
  • Completing Eligibility to Work checks
  • Working with ITAMs / Training managers to assist new joiners’ process and staff induction

The Ideal Candidate

You will have experience of dealing with large volumes of crewing requests and ensure a high level of accuracy and attention to detail at one given time with proven effective organisational skills and the ability to prioritise your own workload.  You’ll also have the ability to work in a changing work environment with a key eye for detail with the ability to maintain standards of accuracy under pressure of tight deadlines.

To be successful in this role you will need to demonstrate the following –

  • Experience and confidence in using Smartbook and booking freelancers in a variety of roles along with Microsoft Office and SAP
  • Experience of undertaking Eligibility to Work checks
  • A proven understanding of the contracting / hiring process from start to finish, along with the required regulations
  • Excellent attention to detail and organisational skills are required along with strong team-working abilities and the capacity to remain calm, focused and accurate under pressure. 
  • Excellent communication & numerical skills are required, as is a positive attitude
  • Excellent interpersonal and communication skills, both written and verbal; confident in dealing with the full range of business users, via multiple communication channels
  • Prior experience of working within an in-house recruitment team
  • Knowledge of TV Productions and production recruitment processes

Package Description

Contract:             6 Months FTC / Attachment (Attachment Cover)

Band:                    B

Location:              London OR Cardiff


**Please note that this is a generic job description for a Resourcing & Talent Advisor. However, this advert is for a Resourcing & Talent Advisor (Contracts Booker) on Continuing Drama Series and requirements and duties specific to this role can be found below**

  • Excellent career progression – the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.
  • Unrivalled training and development opportunities – our in-house Academy hosts a wide range of internal and external courses and certification.

The situation regarding the coronavirus outbreak is developing quickly and the BBC is keen to continue to ensure the safety and wellbeing of people across the BBC, while continuing to protect our services. To reduce the risk access to BBC buildings is limited to those essential to our broadcast output. From Wednesday 18th March until further notice all assessments and interviews will be conducted remotely. For more information go to


About the Company

We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours in the document attached below.

Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people to be part of the BBC – whether that’s to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. 

We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.

To find out more about Diversity and Inclusion at the BBC, please click here


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