Senior Business Analyst - BBC Search & Navigation

Please Note: The application deadline for this job has now passed.

Job Introduction

The BBC Search and Navigation Team helps BBC audiences discover the best and most personally relevant BBC content from across the whole BBC.

The Search Team provides the search system used to find iPlayer, Sounds, News, Sport, Bitesize, CBBC and CBeebies content on TV apps, the web, mobile apps and voice devices. There are more than 55 million hits on our APIs each week — search is one of the key ways people find content across the whole of BBC Online. It’s a really exciting time to join us because we’re making big improvements as we aim to be the best way to find BBC content for any individual in any context. We’re improving the quality of the search results through search relevancy tuning, improved data analytics and working closely with product and editorial teams across the organisation.

The Navigation Team is improving the BBC Navigation experience for millions of users who access our services each week, through online, apps and iPlayer.  Our aim is to create the best user experience for navigating around the BBC site, using data that we can feedback into our Search system and other products across BBC Online. The Navigation Team is also responsible for the collection of web analytics, metrics, and the underlying data models that enable effective analysis to be performed. This data is used to support our product management and editorial colleagues in the creation of personalised experiences that audience members will want to come back to.

Role Responsibility

  • As a Senior Business Analyst in the the Search and Navigation Team, you will translate the product vision and objectives into clearly defined development tasks, and fine tune requirements with developers, testers, technical architects, editorial teams, data analysts, and UX so they’re clear, accurate, actionable and measurable.
  • You will create the plan and structure to elicit requirements gathering and management — articulating technical, business and user requirements (both functional and non-functional), documenting accurately and removing ambiguity to ensure all requirements are valid and there is a clear understanding of the why, what, and value of the work.
  • You should be able to identify and validate user acceptance criteria, working from business requirements, solution design and test strategy, to collaborate with the wider development and test teams and agree the final acceptance criteria.
  • You will play a leading role in helping the team deliver value quickly, mitigate risk and hit quarterly objectives by identifying priorities and planning and managing workload.
  • You will work with Product and Delivery Managers to help create estimates for tasks and plan out the order and sequence of work.
  • A strong communicator, you will build and maintain strong business relationships.
  • Passionate about the business analysis discipline, you are keen to promote the profession within the department and more widely across the business, supporting more junior members of the BA team as appropriate.

The Ideal Candidate

  • Extensive and relevant new media experience/domain knowledge in an agile deadline-driven environment.
  • Comprehensive experience and knowledge of project lifecycle delivery as a business analyst in a technical environment.
  • Demonstrable, comprehensive knowledge of technical product management and development methodologies.
  • Experience of user-facing products, back-end systems, and integration projects.
  • Experience of working as part of, and taking a leading role in, a multi-disciplinary team, working closely with developers.
  • (Desirable) Experience with search relevancy tuning, corpus linguistics or machine learning.
  • (Desirable) Experience of building software platforms, APIs and scalable services.

Package Description

Band: D
Contract type: Permanent
Location: Media City, Salford (Flexible working options available) 

We’re happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage.

  • Excellent career progression – the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.
  • Unrivalled training and development opportunities – our in-house Academy hosts a wide range of internal and external courses and certification.
  • Benefits- We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more.

About the Company

We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours in the document attached below.

Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people to be part of the BBC – whether that’s to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. 

We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.

To find out more about Diversity and Inclusion at the BBC, please click here

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