Senior Business Analyst

Job Introduction

We’re looking for a Senior Business Analyst with a passion for data to join our growing teams supporting customer data capabilities.

You will be working on 1 or more products within a broad portfolio including bespoke data visualisation for journalists, commissioning, and product development teams, real-time services that power personalisation of BBC products and our data platform which enables 1000s of people across the organisation to make decisions with data.

We are looking for someone who is comfortable working with data at scale, who is an advocate the needs of the users of data services and can communicate with a broad community of data professionals and users of data across the BBC.

Role Responsibility

  • Gather and manage product requirements (both functional and non-functional).  Document accurately, removing ambiguity, to ensure all requirements are valid and traceable, contributing to a business case and solution delivery
  • Collaborate and interact with multi-disciplined teams for initial feasibility study, solution design and business justification to ensure there is a clear understanding of the “why” and the “what” change is being proposed.
  • Build and maintain good business relationships with all stakeholders and new contacts, to develop business system and domain knowledge and share across the team.
  • Advise on the implementation of strategy and identification of technical options within business areas, using research information to inform and drive business decisions both short and longer term.
  • Acquire and maintain knowledge of existing business processes and systems to identify areas for potential process improvement.
  • Identify business risk and issues; detail business impact creating mitigation plans, include any handover or operational early life support for a smooth transition.
  • Work closely with Project and Product Management teams, providing analysis updates and pro-actively seeking to remove task blockers to facilitate business or technical decisions in the BBC’s best interest.
  • Work with business areas to define, manage and plan business benefits, tracking and reporting progress against targets to measure performance and value.

The Ideal Candidate

  • Comfortable working closely with product managers, project managers, software engineers and a variety of technical and non-technical stakeholders
  • Skilled at understanding, gathering and shaping requirements ready for development, and leading requirements through to delivery.
  • Good understanding of agile software development processes and practices, such as SCRUM and Kanban
  • Ideally, experience in story writing for agile software development teams.
  • Strong data analysis skills, and ability to gather the correct data in order to make product decisions, and guide direction for the team.
  • Strong team player, with a focus on what our users and customers need

Package Description

Band: D 
Contract type: Permanent
Location: London (west), Cardiff or Salford

We’re happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage.

  • Excellent career progression – the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.
  • Unrivalled training and development opportunities – our in-house Academy hosts a wide range of internal and external courses and certification.
  • Benefits- We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more.

The situation regarding the coronavirus outbreak is developing quickly and the BBC is keen to continue to ensure the safety and wellbeing of people across the BBC, while continuing to protect our services. To reduce the risk access to BBC buildings is limited to those essential to our broadcast output. From Wednesday 18th March until further notice all assessments and interviews will be conducted remotely. For more information go to

Mae’r sefyllfa gyda’r coronafeirws yn datblygu’n gyflym, ac mae’r BBC yn awyddus i barhau i sicrhau diogelwch a lles pobl ar draws y BBC, gan barhau i warchod ein gwasanaethau hefyd. I leihau’r risg, dim ond y bobl sy’n hanfodol i’n hallbwn darlledu fydd yn cael mynediad i adeiladau’r BBC. O ddydd Mercher 18fed Mawrth ymlaen, bydd pob asesiad a chyfweliad yn cael ei gynnal o bell, nes rhoddir gwybod yn wahanol. I gael mwy o wybodaeth, ewch i

About the Company

We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours in the document attached below.

Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people to be part of the BBC – whether that’s to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. 

We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.

To find out more about Diversity and Inclusion at the BBC, please click here


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