Voice and Conversational User Interfaces are the new frontier in interaction with internet services. From Alexa to Siri, Google Assistant to Cortana, the way we interact with the internet is changing, and fast. Assistants are rapidly becoming a part of everyday life for millions of our consumers and are now the fastest growing medium for interaction with the internet across the country. Our mission within the newly formed BBC Voice + AI team is to shape interaction with the BBC at both an audience and organisational level through these assistants, and pioneer new formats and technology that bring the BBC to life in an artificial intelligence first world. It’s exciting stuff.
The Senior Product Manager ensures that the BBC creates the most compelling products possible within a given field, sector or technology. In this case, you’ll be working with our product teams from across the business to build the BBC’s Conversation as a Service platform that will power the BBC as we evolve in to an AI first digital world.
Creating insight to drive BBC priorities and performance is critical – an SPM looks to user research, analytics data, market research, competitors and their own product instincts to help the BBC make the best digital products possible.
The SPM has three key responsibilities: assessing product opportunities derived from an understanding of business strategy, defining the product to be built to deliver the maximum return on investment, and communicating to stakeholders.
The post holder works with key stakeholders to design and deliver the required product, measure its success, lead the prioritisation process of backlog items and the creation and maintenance of the roadmap for their respective product.
- The Senior Product Manager will work at the heart of a multi discipline team on the shaping and delivery of a range of capabilities and services.
- To develop and deliver on the product vision for a set of products and services in line with the department’s strategy and objectives.
- To be a voice for our users – ensuring that their needs and abilities are at the heart of our propositions.
- To build relationships with other areas of the BBC key to the successful delivery of our products and services
- To actively contribute to the development of product management best practice and the department’s collaborative culture.
The Ideal Candidate
- Has demonstrable experience of product management of digital products – including roadmap definition, product shaping and prioritisation.
- Experience of writing epics and working with engineers and testers to break these down into technical tasks
- Has worked in software development and has an understanding of front end and backend applications and services
- Is a team player comfortable working in a multi-disciplinary team.
- Can use data and a Lean build - measure - learn approach to drive product development and decision-making.
- Is comfortable working with and communicating to senior stakeholders
Contract type: Permanent
We’re happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage.
- Excellent career progression – the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.
- Unrivalled training and development opportunities – our in-house Academy hosts a wide range of internal and external courses and certification.
- Benefits- We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days holiday with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more.
About the Company
We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours in the document attached below.
Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.
We want to attract the broadest range of talented people to be part of the BBC – whether that’s to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.
We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.
To find out more about Diversity and Inclusion at the BBC, please click here