Senior Research Manager, BBC Media Action

Job Introduction

BBC Media Action is the BBC’s international charity. We support the independent media essential to democracy and development; and support people facing insecurity, inequality and poverty with information they can trust – to protect health, bridge divides and challenge prejudice. With our partners, we reach millions through creative communication and trusted media, helping people have their say, understand their rights, responsibilities and each other, and take action to transform their own lives.

Our research teams based in London and in each of our country offices provide research and evaluation to support the development and impact assessment of media development and communication for development projects. We undertake research at audience, practitioner, organisation and system level, including:

  • formative research to guide the development of projects, including literature reviews, qualitative and quantitative 
  • Pre-testing/piloting of media products with audiences, to feed into programme development
  • Monitoring project progress including audience reactions
  • Evaluation of the impact of our projects
  • Research for learning what works in media development and communication for development

We are now looking for an experienced senior research manager to join our central research team, supporting our exciting and innovative programme of research work across Asia and Europe.

Role Responsibility

Reporting to the Head of Research as part of our central research team, the Senior Research Manager (SRM) will lead a small team of research managers supporting our research programme across eight countries in Asia and Europe. The role is critical in enabling country teams to develop projects with clear and creative impact and also works closely with BBC Media Action’s thematic advisors to understand and contribute to the development of best practice in our key thematic areas.

The SRM will be responsible for advancing the research programme in the region, including developing innovative approaches, identifying key research collaborators, building the research capacity and raising the quality of our work in the region. She/he will provide technical support and personal development opportunities for their immediate team as well as contributing to capacity development across the global research team, drawing on her/his particular specialism(s) and expertise.

The Ideal Candidate

You’ll have well-developed experience in designing and delivering mixed-methods research in support of practical outcomes – ideally in a media, market research or international development context. You will also be an experienced and collaborative manager, comfortable in supporting and developing both your own team and colleagues working alongside you. You will bring specialist knowledge and experience of one or more areas of research and be happy to share this while working with and supporting a wide range of colleagues, including remotely in different countries.

Package Description

Band: D
Contract type: Permanent

Band: D (or equivalent on local salary scale if appointed outside the UK)

Contract type: Continuing

Location: The role requires substantial interaction with colleagues currently based in London and so is likely to be London based.

Candidates may  propose to be based in one of BBC Media Action’s offices in . Appointment outside the UK would be subject to the prevailing security situation and agreeing acceptable arrangements for working alongside UK-based colleagues.

Candidates must have the existing right to work in the country where they would be based. The successful applicant will be employed and based in the country where they already hold the right to work, with salary set according to BBC Media Action’s pay scales in that country. BBC Media Action will not sponsor visas for this role.

We’re happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage.

The role may involve working with groups of vulnerable children and adults. For the successful candidate, mandatory training will be provided on BBC Media Action’s safeguarding policy and staff code of conduct. A DBS or other appropriate background check (depending on the country of residence) will form part of the recruitment process. BBC Media Action operates a zero-tolerance policy concerning all forms of abuse and exploitation of vulnerable people.

  • Excellent career progression – the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.
  • Unrivalled training and development opportunities – our in-house Academy hosts a wide range of internal and external courses and certification.
  • Benefits- We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more.

The situation regarding the coronavirus outbreak is developing quickly and the BBC is keen to continue to ensure the safety and wellbeing of people across the BBC, while continuing to protect our services. To reduce the risk access to BBC buildings is limited to those essential to our broadcast output. From Wednesday 18th March until further notice all assessments and interviews will be conducted remotely. For more information go to

Mae’r sefyllfa gyda’r coronafeirws yn datblygu’n gyflym, ac mae’r BBC yn awyddus i barhau i sicrhau diogelwch a lles pobl ar draws y BBC, gan barhau i warchod ein gwasanaethau hefyd. I leihau’r risg, dim ond y bobl sy’n hanfodol i’n hallbwn darlledu fydd yn cael mynediad i adeiladau’r BBC. O ddydd Mercher 18fed Mawrth ymlaen, bydd pob asesiad a chyfweliad yn cael ei gynnal o bell, nes rhoddir gwybod yn wahanol. I gael mwy o wybodaeth, ewch i

About the Company

We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours in the document attached below.

Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people to be part of the BBC – whether that’s to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. 

We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.

To find out more about Diversity and Inclusion at the BBC, please click here


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