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Senior User Experience (UX) Architect

Please Note: The application deadline for this job has now passed.

Job Introduction

We design the BBC’s amazing digital experiences, from apps to websites, from iPlayer to CBeebies.

Our ace team of UX designers, architects and researchers collaborate closely with product, editorial and technical teams from across the BBC. Together we create elegant, delightful (not to mention award-winning) digital experiences on mobile, tablet, desktop and TV across 10 digital products: BBC Homepage, Search, News, Sport, Weather, Knowledge & Learning, CBeebies, CBBC, iPlayer and Radio & Music.

As a user experience architect you’ll join a team of information architecture specialists within UX&D who are committed to making BBC content, experiences and tools more meaningful and connected. We don’t just care about the information – our priority is always the user and their experience.

Role Responsibility

• Be the voice of UX in project teams, explaining your design rationale to developers, editorial staff and product managers.

• Contribute IA expertise and collaborate with other members of UX&D to get to the heart of what our users need, creating sketches, concepts, user journeys, wireframes and navigational prototypes.

• Inspire and encourage UX&D colleagues to create coherent user experiences across multiple screens.

• Lead the delivery of user requirements, personas, domain models, ontologies and functional specifications to ensure the design comes to life.

• Line manage, mentor and develop colleagues, inspiring them to new creative heights.

• Direct the work of other designers and inspire them with your own work.

• Work with people across UX&D to make sure we’re making the most of the BBC’s Global Experience Language.

• Instigate projects and prioritise your own workload.

• Guide the work of external agencies and freelancers to learn new things, see new perspectives and create new ideas.

• Help organise formal user research and proactively try out ideas and designs with people on the street to make sure we’re meeting real user needs.

• Do all this with a view to achieving a single, seamless service on all screens across all BBC products.

Are you the right candidate?

About you

  • Your portfolio’s full of consistently great work across different screens, be they mobile, connected TV, tablet or desktop. Now you’re ready to lead on projects, using your broad conceptual expertise and your technical knowledge to inspire others and help shape product strategy.
  • Yes, you can craft delightful designs. But you know improving user experiences isn’t just about grafting away at the drawing board. You take a broader view – approaching design conceptually and thinking about the whole experience.
  • Your brain tends towards service design and understanding the flow of data around and between systems. And maybe you’ve got something special up your sleeve, like amazing information architecture skills in domain modelling, developing URL schemes or designing navigation. Our team’s made up of a diverse range of people, skills and experience, so we’d love to hear about you and yours.
  • Whether you learned your skills on a design degree or on the job, you’re comfortable using them to explain design concepts to anyone, no matter how senior or inexperienced. And you know how to balance what the user needs with what’s really achievable.
  • You always stretch yourself to think in literal terms about your information architecture in use. You know that utility is just as important as ontology and taxonomy. You can work on specific tasks throughout the product design lifecycle. But you’re aware that you bring most value when you don’t just think in terms of individual projects or products in isolation, but work to provide the connections across them. And maybe there’s something special you can offer, like working with linked data and semantic web technologies, or building amazing prototypes and wireframes.
  • You’re enthusiastic, curious and full of ideas. You keep up to speed with the latest design trends and technology developments. And you’re constantly fascinated by what people really need, and how we can create the right experience to give it to them.

About the BBC

We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are very important to us. Please make sure you’ve read about our values and behaviours in the document attached below. You’ll be asked questions relating to them as part of your application for this role.

BBC

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