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Studio Audience Manager (Programmes & Events)

Please Note: The application deadline for this job has now passed.

Job Introduction

The Studio Audience Manager (BBC Programmes and Events) has lead responsibility for managing audiences at local programme recordings and events.  This work includes some of our most popular shows on BBC radio and television, such The Blame Game and Nolan Live. And all of it is focused on ensuring that our audiences have a positive and enjoyable experience.

This role also involves the delivery of Corporate events, community engagement, joint work with external organisations and managing public tours of Broadcasting House, Belfast.

The Studio Audience Manager role is based within the BBC’s Corporate and Community Affairs Department in Northern Ireland. Its work includes Broadcast Appeals, heritage-based projects and other audience-facing activities, including editorial complaints.

Role Responsibility

As Studio Audience Manager you will be responsible for managing audiences at BBC recordings and events. This will involve radio and television programmes and a range of audience engagement activities.  You will also have responsibility for looking after the BBC’s work with opinion formers and the delivery of some large-scale Corporate events.

A key element of this role involves the management of our Audiences and Events team and their work (including recruitment and team development).  And it requires good and effective relationships with BBC programme teams and external partners.

The Studio Audience Manager is responsible for ensuring that BBC audiences have the best possible experience at our recordings, events and outside broadcasts.  This requires the post-holder to take a structured and strategic approach to their work, with a clear focus on audience needs and feedback – and how we can improve the service that we provide.

Are you the right candidate?

As the ideal candidate for this role you will have a broadly-based experience of audience and event management along with highly developed organisational skills, these will include experience of project/programme planning, delivery and evaluation. You will have proven leadership skills which you have gained from managing and developing teams, along with highly developed communication skills (both orally and in writing) and experience in analysing data (statistics and feedback) to develop action plans. An awareness of issues affecting the BBC’s work with audiences in Northern Ireland is imperative to carry out this role successfully.

Package Description

Job Title: Studio Audience Manager (Programmes & Events)
Band: C
Location:  Belfast
Contract: Continuing

We are a diverse organisation and have much to be proud of, but we are also challenging ourselves to ensure that Diversity and Inclusion is hardwired into everything we do.

About the BBC

We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you read about our values and behaviours in the document attached below.  You'll be asked questions relating to them as part of your application for this role.

The BBC is committed to building a culturally diverse workforce and therefore strong encourages applications from under-represented groups.  We are committed to equality of opportunity and welcome applications from individuals, regardless of their background.


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