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Technical Assistant

Please Note: The application deadline for this job has now passed.

Job Introduction

Engineering Operations is part of the BBC Design & Engineering Division. We deliver Broadcast Technology, Studio and Broadcast Infrastructure and IT support for BBC News, Audio & Music, World Service and BBC London around the clock as well as equipment and related support pan-BBC.

Engineering Operations provides support for studios and broadcast infrastructure, support for digital production systems and systems management, as well as support for PC and Mac desktops across domestic and international offices. Engineering Operations also provides operational switching and monitoring of incoming and outgoing live and pre-recorded material across a range of BBC output, business continuity, broadcast duty management and a range of operational support services.

Production Services provides a range of operational support services covering equipment hire and technical support around that equipment; advice on production workflows; and digital media transfer. 

Role Responsibility

As a Technical Assistant you will ensure that equipment is maintained and available for use, allocated to programme teams as required and monitored and tracked to ensure maximum utilisation of assets.  You will advise programme makers on the use of the kit that is being hired.

It is essential that you understand the needs of the business and the pressures faced by production teams.

General duties and responsibilities of the role include:

  • Preparing equipment in response to requests from production, ensuring the equipment is in working order
  • Managing customer queries in relation to the booking of equipment
  • Advising production staff on the use of the equipment; demonstrate the set up and use of equipment as required
  • Resolving technical queries relating to the use of the equipment
  • Advising production staff on the suitability of equipment for their production
  • Organising the day to day movement of equipment in response to productions needs
  • Ensuring assets are accurately recorded and tracked
  • Organising the sub-hire of equipment from preferred suppliers as required, raising purchase orders and ensuring the equipment meets the standards required by Production Services
  • Purchasing replacements for broken or worn out kit in accordance with Production Services policies and procedures

The Ideal Candidate

We are looking for a talented individual with a detailed understanding of programme making and the needs of production staff, particularly in relation to self-op production. In addition you will possess:

  • Experience of using broadcast / production equipment
  • A detailed technical knowledge of audio and visual equipment used in programme making
  • An understanding of the responsibilities involved in the supply, maintenance, kit equipping and storage of all equipment and accessories
  • Good planning and organisational skills with a keen attention to detail
  • Strong time management skills with a proven ability to prioritise; experience of working to tight deadlines
  • Proven ability to work in a team environment adopting a collaborative and supportive approach
  • Effective communication skills (both oral and written) so as to be able to impart technical information to individuals with no technical background
  • An awareness of the trends and developments in broadcasting including production, online and new technologies

Package Description

6 month attachment/FTC

Grade 4

About the Company

We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours in the document attached below. You’ll be asked questions relating to them as part of your application for this role.

The BBC is committed to building a culturally diverse workforce and therefore strongly encourages applications from underrepresented groups.  We are committed to equality of opportunity and welcome applications from individuals, regardless of their background.

The BBC is currently implementing a Career Path Framework which will result in employees being aligned to generic job titles and job descriptions. Consequently, successful applicants may be realigned to a slightly different job title shortly after joining the BBC.  

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