User Experience Architect (Senior)

Job Introduction

In UX&D you’ll get to shape experiences that reach millions of people every day and the tools, systems and strategies behind the scenes that help shape them. As a UX Architect you’ll enjoy thinking at this systems level, connecting ideas, people and technologies to increase the connections, efficiency, resilience and coherence within a system or service. 

Role Responsibility

As a User Experience Architect, you’ll work alongside UX Designers, Content Designers and Design Researchers. You’ll be part of multidisciplinary teams – bringing a human-centred design perspective to the projects you work on. You’ll also be joining our information architecture specialists within UX&D who are committed to making BBC content, experiences and tools more meaningful and connected. We don’t just care about the information – our priority is always the user and their experience. 

Why you’ll want to join this team

The BBC offers a unique challenge to systems thinkers – and particularly people who are passionate about information architecture. Our individual products are some of the best in class. iPlayer, Sounds, BBC News and Sport compete with the biggest names in the market. But they must also work as a portfolio of products. UX Architects help to identify and form the connections in experiences and backstage systems to make this possible.  

We’re looking for people to join the team who love this type of thinking and challenge. You’ll be comfortable operating at different levels of abstraction – thinking about what makes things the same, and where we might need to support exceptions. You can form generalised rules and illustrate these with easy to understand examples. You’ve got multiple ways of communicating the complex – whether it’s a domain diagram, flow chart, wireframes, prototype or just great story-telling. You’re effective because you patiently pull together the strands of complex challenges and then weave them together, with others, to deliver delightful, efficient solutions. 

As a member of BBC UX&D, you’ll join over 100 user experience professionals across the UK serving a global audience.  

The Ideal Candidate

You bring your own unique range of skills and you respect and value the skills and perspectives of others.

You work hard to understand complexity and take delight in sharing your understanding with others. 

You embrace change and new ways of learning and improving. 

You make sound judgements and are comfortable working through ambiguity.  

You keep track of time, plan your own work, and keep people informed.

If this sounds like you, we'd love to hear from you! 

Package Description

Band: C
Contract type: Permanent
Location: Contractual base can be London or Salford

We’re happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage.

  • Excellent career progression – the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.
  • Unrivalled training and development opportunities – our in-house Academy hosts a wide range of internal and external courses and certification.
  • Benefits- We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more.

The situation regarding the coronavirus outbreak is developing quickly and the BBC is keen to continue to ensure the safety and wellbeing of people across the BBC, while continuing to protect our services. To reduce the risk access to BBC buildings is limited to those essential to our broadcast output. From Wednesday 18th March until further notice all assessments and interviews will be conducted remotely. For more information go to

Mae’r sefyllfa gyda’r coronafeirws yn datblygu’n gyflym, ac mae’r BBC yn awyddus i barhau i sicrhau diogelwch a lles pobl ar draws y BBC, gan barhau i warchod ein gwasanaethau hefyd. I leihau’r risg, dim ond y bobl sy’n hanfodol i’n hallbwn darlledu fydd yn cael mynediad i adeiladau’r BBC. O ddydd Mercher 18fed Mawrth ymlaen, bydd pob asesiad a chyfweliad yn cael ei gynnal o bell, nes rhoddir gwybod yn wahanol. I gael mwy o wybodaeth, ewch i

About the Company

We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours in the document attached below.

Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people to be part of the BBC – whether that’s to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. 

We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.

To find out more about Diversity and Inclusion at the BBC, please click here


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