Careers

User Experience Senior - BBC News App

Job Introduction

Would you like to design the user experience for millions of users of BBC News mobile apps?

This is an exciting opportunity to be part of a world-class, multi-talented, multidisciplinary team that are passionate about solving problems and bringing designs to life.

Now is a great time to join the BBC News digital team. Over the last four years, we have doubled the reach of the News site and apps in both the UK and globally. Our ambition: to make the leap from one-size-fits-all to a modern, personalised digital news service that is important, relevant and useful for everyone, every time they use it.

You’ll work closely with a wide range of disciplines, from engineers to editorial, helping to craft and evolve the BBC News apps offering to meet the needs of our growing audience. You’ll be a key contributor to delivering value for our users regularly, and shaping what we build using research and data.

And you’ll contribute to defining coherent experiences across all BBC products and services, with your knowledge of design systems thinking, and experience of Android and iOS platforms. 

We're looking for a Senior UX Designer to lead this important and impactful work, and be part of the BBC UX&D community. To learn more about UX&D at the BBC, have a look at our GEL (Global Experience Language) website, where you can check out some of our videos with the teams: https://www.bbc.co.uk/gel/articles/about-bbc-uxd

Role Responsibility

  • Be the voice of the user in project teams, explaining your rationale to Engineers, Editorial and Product Managers.
  • Collaborate with other members of UX&D and the cross-discipline team to get to the heart of what our users need: creating sketches, concepts, user journeys, wireframes, and prototypes.
  • Engage the wider team and key stakeholders in the user-centred design process, ensuring that user research is at the heart of design decision making.
  • Evolve our design system to be the best in class and meet the needs of our audiences.
  • Lead the development of the visual and interactive elements of BBC user experiences, refining them towards a polished design, considering typography, iconography, layout, motion and brand identity along the way.
  • Instigate projects, prioritise your own workload, and plan the work of other UX colleagues in your team
  • Line manage, mentor and develop colleagues, inspiring them to new creative heights
  • Coordinate and facilitate multi-disciplinary workshops and activities
  • Help organise user research and proactively try out ideas and designs with audience members
  • Work with people across UX&D to make sure we’re making the most of the BBC’s Global Experience Language (GEL)
  • Guide the work of external agencies and freelancers to learn new things, see new perspectives and collaborate on new ideas
  • Support a positive working environment that considers the needs of a diverse team

The Ideal Candidate

Your portfolio’s full of great work across many different screens and experiences, but particularly mobile app design work. Now you're ready to take all that experience and expertise and use it to inspire others. 

You’re familiar with and comfortable using iOS and Android guidelines. You have an understanding of native components and effective use of design systems/libraries.

Yes, you can craft delightful designs. But you know improving user experiences isn't just about grafting away at the drawing board. You take a broader view – approaching design conceptually and thinking about the whole experience across multiple screens and touchpoints, with accessibility baked in.

You’re great at explaining design concepts to anyone, no matter how senior or inexperienced. And you know how to balance what the user needs with what's really achievable.  

You keep up to speed with the latest design trends and technology developments. You're enthusiastic, curious and full of ideas. And you’re constantly fascinated by what people really need, and how we can create the right experience for them.

You might tend towards wireframes, user flows and personas. Or layout, colour, and typography. And maybe you've got something special up your sleeve, like you're a top illustrator, motion graphic designer or front-end prototype builder. Our teams are made up of a diverse range of people, skills, and experience, so we'd love to hear about you and yours.

Package Description

Band: D
Contract type: Permanent
Location: Contractual base can be London, Salford or Glasgow

We’re happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage.

  • Excellent career progression – the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.
  • Unrivalled training and development opportunities – our in-house Academy hosts a wide range of internal and external courses and certification.
  • Benefits- We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more.

The situation regarding the coronavirus outbreak is developing quickly and the BBC is keen to continue to ensure the safety and wellbeing of people across the BBC, while continuing to protect our services. To reduce the risk access to BBC buildings is limited to those essential to our broadcast output. From Wednesday 18th March until further notice all assessments and interviews will be conducted remotely. For more information go to https://www.bbc.co.uk/careers/

Mae’r sefyllfa gyda’r coronafeirws yn datblygu’n gyflym, ac mae’r BBC yn awyddus i barhau i sicrhau diogelwch a lles pobl ar draws y BBC, gan barhau i warchod ein gwasanaethau hefyd. I leihau’r risg, dim ond y bobl sy’n hanfodol i’n hallbwn darlledu fydd yn cael mynediad i adeiladau’r BBC. O ddydd Mercher 18fed Mawrth ymlaen, bydd pob asesiad a chyfweliad yn cael ei gynnal o bell, nes rhoddir gwybod yn wahanol. I gael mwy o wybodaeth, ewch i https://www.bbc.co.uk/careers/

About the Company

We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours in the document attached below.

Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people to be part of the BBC – whether that’s to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. 

We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.

To find out more about Diversity and Inclusion at the BBC, please click here

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